Good Questions Show Good Listening

According to Robert L. Montgomery, author of Listening Made Easy, the ten most common characteristics of a good listener are:

1. Looks at me while I'm speaking.
2. Questions me to clarify what I'm saying.
3. Shows concern by asking questions about my feelings.
4. Repeats some things I say.
5. Doesn't rush me.
6. Is poised and emotionally controlled.
7. Responds with a nod of the head, a smile, or a frown.
8. Pays close attention.
9. Doesn't interrupt me.
10. Keeps on the subject until I've finished my thoughts.

 

 

Which signs of a good listener do you demonstrate well? Which need improvement?